Is AI Killing Customer Service?
As larger companies outsource customer service to chatbots and overseas call centers, it’s getting near impossible to be able to talk to someone who can actually help you.
What You Have to Do Vs. What You Want to Do
Sometimes what you want to do and what you have to do are in conflict. In tough times it may seem like you can’t pursue what you want, but it may be the exact right time to do it. Here’s why.
Keeping Your Company Connected – Inside & Out
In these isolating times, companies need to stay connected to the outside world and their internal community. But these are still people connections. Here are some ways companies can connect