There is no question our world has changed. We are finding new ways to do things we took for granted before. Business owners who are shut down are reinventing their businesses. Others have learned to operate remotely. But, how many of these changes will continue in the years ahead, after we’ve been able to return to “normal” – whatever that turns out to be? Here’s what I think. A More Digital World The move into digital has accelerated significantly. Older generations who were perfectly happy just checking in on Facebook and using Google have now learned how to use digital
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